Maintenance Services

Canada wide Onsite Technical support and maintenance 

Onsite Service Plan

The onsite service plan provides you with Canada wide benefits for the Parts Warranty and Canada wide on-site service for the repair and or replacement of failed hardware. The service process includes the following activities:

  • Hardware remote monitoring
  • Technical & Maintenance Services
 
Administration Services

Use your time more productively and let digital signage experts run the administration at a low cost. It is the worry-free way to keep your digital signage program running. Even if you decide to administrate your new-born digital signage network, our recommended process includes a transition period in which the content management is transferred from our hands to yours. The administration services package includes:

  • Optional consulting about planning
  • Administration on where, what and when to play upon your orders
  • Content creator handling and content evaluation
  • Media file format conversions
  • Hardware remote monitoring
  • Reporting

 

On-going Services 

Help Desk

Retailers, Partners, Network Owners and Administrators can contact us directly to aid content delivery, system training and respond to queries and issues. Continual access to the latest software upgrades, coupled with our on-site service programs, ensure that you never have to worry about unexpected failures or future incompatibilities.

 
Online Ticketing System

Any partner, client or user, even advertiser can post online requests on a 24/7 basis. The sophisticated – easy to use ticketing system will help you to get solutions from our experts.